Every month we spotlight a member of our team to learn more about them!
April 2025
Samira A
This month’s spotlight is one of our amazing call taker trainers – Sam!
She has been with NTECC for just over a year, having previously worked as a manager at a pediatric dental clinic. In her short time at NTECC, she has already had 2 life saves and 1 baby delivery and was promoted from call taker to call taker trainer!
According to her, the most challenging part of this job is “the high stress environment and emotional toll of managing life and death situations on a daily basis.” Meanwhile, her favorite part of the job is “working with her coworkers.”
The three words/phrases she uses to describe NTECC are “respectful, collaborative, and hard-working.” According to her, true leadership is “inspiring and motivating others and empowering individuals to reach their full potential.”
For prospective candidates, she says, “our job is important, and having a hobby outside of work is key to relieving stress.” In the next 10 years, she sees herself married with 2 children, and would love to own a small business, such as a boba tea shop or a cute small bakery.”